Top discarded themes for today’s B2B Marketing panel discussion at the Mid-Atlantic Marketing Summit

Here are the top discarded themes for today’s B2B Marketing panel discussion at the Mid-Atlantic Marketing Summit

-B2B Marketing Trends: Buzzy or Worthy?

-What B2B Marketers Can Learn from (Insert Name of Latest Pop Culture Success Here)

-A Panel Discussion on the Importance and Value of Panel Discussions

-Help: There’s a QR Code Stuck in My Marketing Plan and I Can’t Remove It

-Should We Another Another “P” to Marketing’s Four P’s? Pray

-If you ask me again about whether we should be using Pinterest I will punch you.

Are you @bobbybraggart or @tweetuspontificus? The Ultimate CEO’s Guide to Twitter (Adapted from Feb ’12 SmartCEO DC mag)

The Ultimate CEO’s Guide to Twitter

(Slightly edited version of the one originally published in Feb ’12 SmartCEO DC mag)

This Bobservation is brought to you by our latest sponsor, JarGone, the only dermal patch designed to eliminate corporate jargon from your conversations. Just apply JarGone to your upper arm on Monday and you’re guaranteed not to utter tired buzzwords and catchphrases like “multi-channel solution provider,” “best of breed,” and “at the end of the day,” for the entire workweek!

This month we’re really going to open up a can of digital worms. (Yuck.)  One of the most frequently asked questions among CEOs these days is whether they should be on Twitter.  The answer is unequivocally yes, if for no other reason than to avoid the appearance of being a luddite or dinosaur.

For CEOs thinking about taking their message into the social media realm, the first thing to determine is what experts call your “voice.”  Of course, these are the same experts who pumped up concepts like New Coke, the Zune and Clairol’s Touch of Yogurt Shampoo (seriously), so be forewarned.

In any case, your “voice” is the uniquely original perspective you will bring to the Twitter-sphere, presumably on a topic of interest to others. To help you decide which CEO Twitter voice is right for you, here are some examples (all based, of course, on fictional personas):

@BobbyBraggart
Voice: “Me, me and, oh yes, a bit more about me.”
Sample Content: My incredible exploits on the ski slopes at Whistler. My smart, athletic kids. My new Audi S8. My awesome recipe for lemon-rind infused pork ribs using indirect heat on a charcoal grill. (You get the idea.)  Faux-hip tagline on business card: “Got Tweets?”
Dream: Keep ticking’ off things on my Bucket List.

@TweetusPontificus
Voice: “The bully pulpit. What am I ranting against? Whaddya got?”
Sample Content: Environment. Politics. The Status of Refugees in Belarus. Just trying to stir things up on any subject, no matter how minor or how thoroughly the terrain has already been plowed. “Can you believe the congestion in Tysons during lunchtime? It’s like a 3rd rush hour! #traffic”
Dream: To be re-tweeted just once…by anyone…on any topic.

@GregGranular
Voice: No personal detail too trivial or off limits.
Sample Content: “Twizzlers is my fave midnight snack. What’s yours? #yummy”  “Correction to previous tweet: Twizzlers ARE my fave snack. #mybad”  Typical breathless post: “I’m tweeting from a limo! #wow”
Dream: Get to 20 followers.

@Upliftr
Voice: “I see the wonder, goodness and glory in everything around me.”
Sample Content: Any up-themed quote from a statesman/woman, philospher or writer. “There’s a reason the windshield is bigger than the rear view mirror! #lookforward”  “Today is the first day of the rest of your career! #bpos”
Dream: To leverage ceaseless, ultra-positive energy to eradicate negativity, nastiness and snarkiness in our lifetime.

@ScandalMongeringContrarian
Voice: “You might think the sky is blue but I have another take on that.”
Sample Content: “Top ten reasons the Tysons metro was not built underground even though it should have been. #backroomdeal” “I just announced a nationwide boycott of hotels that charge for Wi-Fi! #occupyhotels” “My extensive investigation shows that white papers are actually being used to promote a company’s products or services. #foolmeonce”
Dream: To effect change, no matter how small.

@BizFluffer
Voice: “Social media isn’t about me, it helps my business.” (Truth: “It’s about me.”)
Sample Content: “Our business is growing so fast I can hardly breathe! We’re tripling our staff in the next two weeks!”  “My email inbox is finally down to 10,000 #yikes”
Dream: For people to ask, “When are you going public!”

Gingrich to Launch NEWTon Daily Deal Site to Gain Campaign Traction

POTOMAC, MD – February 5, 2012 Republican presidential candidate Newt Gingrich is planning to launch a new “deal of the day” site in order to boost his struggling campaign, say sources close to the initiative.  The new site, called NEWTon (pronounced NEWT-awn) will attempt to make its mark as a conservative-themed version of services like Groupon, Living Social and thousands of other me-too daily coupon sites that have cropped up in the last 12 months.

“We think it is the most innovative campaign fundraising and engagement tool ever,” said Gingrich campaign spokesperson R.C. Hammond. “Like-minded right-leaning folks will come for the deals and stay for the policies and brave new initiatives that Speaker Gingrich creates each day.”

Sources with knowledge of the project say that several partnerships have already been arranged to provide an initial flow of daily deals. These include:

  • 25% off of membership to the National Rifle Association.
  • Free Freddie Mac underwriting of your underwater mortgage.
  • Just $250,000 for a $500,000 Tiffany’s shopping spree and line of credit
  • Free lifetime membership to “American Solutions for Winning the Future,” Gingrich’s 527 which closed in 2011.
  • Just $4.99 for copy of “Contract with America” Photoshopped to include Snooki’s signature.
  • You can shampoo Callista Gingrich for just $24.99.
  • 50% off on limited edition “Newt or Schrute” poster, signed by Speaker Gingrich.

The daily-deal-as-campaign-enhancer strategy appears dubious to some marketing experts. According to Bob London, president of marketing consulting firm London, Ink, “The Gingrich campaign is clearly flailing here, however my sources tell me that the seemingly insane NEWTon idea is actually in preparation for Newt’s post-campaign life in which he plans to be a rich dotcom founder.”

Newt or Schrute?

Both of these photos portray out-of-touch, predictably self-unaware antagonists with crazy ideas. One is Newt Gingrich from his days as a professor at the University of West Georgia. The other is Dwight Schrute of NBC’s “The Office.” Can you tell which is which?

FCC Chair Genachowski’s Wife’s “Honey-Do” Policy Agenda Leaked

By Bob London
Editor, Bobservations

From the Wall Street Journal, December 13, 2011:

On Tuesday, the Federal Communications Commission unanimously approved rules that will require cable operators and TV stations to quiet louder-than-normal TV commercials.

“This is an issue people care about.  My wife has wondered for years when we were going to do something about this,” said FCC Chairman Julius Genachowski during a meeting Tuesday.

Read the FCC Order Here: FCC Quiets Persistent Problem of Television Age – Loud Commercials. | FCC.gov http://ow.ly/7ZmI5


Washington, DC – December 13, 2011  As an excerpt from today’s Wall Street Journal indicates, the U.S. people may not know who’s really pulling the strings at the Federal Communications Commission, the Federal agency that regulates our communications networks, content and devices.  In this exclusive report, Bobservations has obtained the secret “honey-do” policy list that FCC Chairman Julius Genachowski received from his wife, Rachel Goslins, upon his appointment in June 2009.

Text version below:

Honey-Do Policy Agenda

From the Desk of Rachel Goslins, Wife of FCC Chairman

June 1, 2009

Sweetie,

Congrats, we are so proud of you! Here are just some agenda items to “think” about when you have a chance. No pressure–just some things to consider as you’re settling in!

  • Family Guy – As a mom, I object! Yesterday, your eldest child told me to “eff” off!
  • Disgusting side-effects in pharma commercials – do we really have to be subjected to these?
  • Next season of Mad Men delayed! – Certainly a Federal offense if there ever was one. Isn’t there something you can do?
  • Messy newsprint – The Times and Post have ruined no less than 4 of my cream or off-white outfits.
  • Special discount on iPad? – Just askin’!
  • Debunk this ancient myth that Jews control the media – Then how do you explain NASCAR and This Old House?
  • Volume on commercials is higher than programs – Annoying!

Love,

Your little policy wonk!

Bob London is President of London, Ink, a full-service marketing and communications consulting firm in the Washington, DC area.  He serves as a Virtual VP of Marketing for businesses that need an injection of senior-level marketing and communications strategy, planning and execution.  Learn more at www.londonink.com.


Introducing the Marketing Crime Log (Originally published in SmartCEO DC Magazine, Oct. ’11)

We’ve all snuck a peek at the local crime blotter—you know, the list of misdemeanors (and sometimes worse) tucked away in your newspaper. Admit it, you read them.

Now you can peer into the fractious, nasty and fascinating underside of Marketing by reading The Marketing Crime Log, a collection of malfeasance, negligence and other assorted skullduggery performed by an assortment of corporate climbers, scofflaws and minor miscreants in The Marketing Department.

The Marketing Crime Log–September 2011

Marketing SVP Vandalizes PowerPoint Beyond Recognition

September 23rd, 9 am, outside senior VP’s office.

The alleged perpetrator, Nancy B., senior vice president of marketing, was accused of making an unconscionable number of subjective and nit-picky changes to an inconsequential PowerPoint presentation.

Transgressions included increasing headline font size by 1 point, repeated substitution of synonyms and buzzwords (i.e. replacing “increased awareness” with “enhanced brand perception,”) and changing animation settings from “fade” to “dissolve.”

The victim, Tim K., finally objected when the alleged offender requested that a generic stock photograph of business people around a conference table be replaced with a different generic stock photograph of business people around a conference table.

Attempt to Add Fifth “P” to Four “P”s of Marketing Foiled

September 1st, approximately 4:45 pm, at annual “Thought Leadership Summit,” Red Roof Inn, Williamsburg, VA.

Near the conclusion of an otherwise uneventful gathering of a group of marketing consultants (“Thought Leadership Summit,”), the suspect, Rob B., showed a slide that proposed adding a fifth “P” to the venerable “4 P’s of Marketing.”

The suggested addition, “Pray,” was hooted down by the other attendees. The suspect was brusquely escorted from the room by security, after which he self-published a book titled “The Newest Marketing P.”

Malicious, Ill-Conceived Social Media Campaign Destroys Holiday Weekend.

September 3rd, sometime between 4:00 and 4:30 pm, 7th floor kitchen.

The alleged offender, a male Senior Director, Craig L., was accused of hurling a large, ill-defined and demoralizing assignment in the vicinity of the victim, Ron W., a marketing intern.

The victim was required to develop a social media marketing campaign for the company’s poorest performing product by the day after the Labor Day holiday. Campaign goals included “increased word of mouth,” “enhanced buzz,” and “5X ROI.”

This unexpected and unprovoked assignment caused the victim to work through the holiday weekend, resulting in missed cocktails and miscellaneous frivolity at his group house in Dewey Beach.

Unanticipated Paradigm Shift Injures VP

September 13, sometime between 8:30 and 9:00 am, hallway outside Board Room.

Susan M., a marketing VP in her mid-thirties, was blindsided by a gigantic “Paradigm Shift” that unexpectedly shot out of the Board Room. The victim suffered multiple contusions to her ego and a slightly lacerated reputation.

Habeas Latte: Botched Starbucks Order Disrupts Marketing Status Meeting

September 28th, 11 am, outside CMO’s office.

The accused, Mary A., a VP focused on the government market, was dressed down by the Chief Marketing Officer, Kevin I., for allegedly getting a Starbucks order wrong before a major marketing status meeting.

The alleged offender reiterated that she had in fact correctly ordered the beverage in question: a triple, venti, sugar free vanilla, no-foam, 3 Equal, soy latte, served in a double-cup plus a sleeve.

As evidence of the transgression, the CMO sent a specimen of the beverage to a lab. The subsequent analysis revealed the actual drink to be a venti, no-whip mocha with three Splendas.

The accused was last seen in the HR exit interview room reading over a list of COBRA benefits.

Epilogue: All of the accused were found guilty and sentenced to attend five consecutive two-hour webinars on best practices in search engine optimization, followed by a nine-hour brainstorming session where “there are no bad ideas.”

Bob London is President of London, Ink, a full-service marketing and communications consulting firm in the Washington, DC area.  He serves as a Virtual VP of Marketing for businesses that need an injection of senior-level marketing and communications strategy, planning and execution.  Learn more at www.londonink.com.

Looking for a business partner is sort of like dating. (Originally published in SmartCEO DC magazine, July ’11 issue)

Well, I founded my own business, carefully and methodically built it over the years, focused on every detail and got every aspect of the operation just the way I wanted it.  Then a management consultant tells me I have to “let go a bit” and bring in a partner–someone with a “complementary skill set” who “brings balance to the team.”

Perhaps I’m off base, but this last part I interpret as “someone who can compensate for my weaknesses.”  This presents an immediate problem in that I only have one glaring weakness that I know of: I lack the introspection and self-awareness to know whether I have any other weaknesses.

(Not the right spirit in which to enter a partnership, you say?  Well, that’s why they call it a “founder,” because I found the idea, found the capital, founded the business and, you know…finder’s keepers.)

But, in the end, I have to respect my consultant’s input, if for no other reason than to justify the egregious hourly rate I am paying him.  Plus, it can’t hurt to cast a few lines in the water to see what types of potential business partners are out there.

Now, where does one find a partner?  Well, what do you know, there’s an online service just for this purpose: www.b-Harmony.biz—I guess the “b” is for “business.”  Says it’s like an online dating site but for finding that perfect business partner.

Let’s see, I can browse all these potential business partner listings for free.  OK, here’s one:

Username: Pursuit-of-Busyness: I’m comfortable enough in my own skin to say that I don’t believe in work/life balance.  Do you? I enjoy long walks across the sales floor, reviewing key performance indicators at sunset and brainstorming sessions over flat Diet Coke.  Pet peeves: Missed earnings targets and nosy board members.

OK, that one’s not for me—just a bit too…intense.  Let’s try another:

Username: Font-anella: I love PowerPoint!  OK, I’m addicted to it…OK, I’ve started dreaming in PowerPoint.  I can help you energize ANY presentation, no matter how dull and un-substantive.  Plus, I have an encyclopedic knowledge of which fonts work best for every audience’s demographic makeup. Contact me now for a free demo!

Nope, not enough breadth of experience for the job.  I’ll look at one more.

Username: Cultur-iffic: My dream business relationship?  You and I will co-chair weekly roundtables to get input from all employees…everyone will have an equal say in every decision.  Part of my philosophy is that crying in meetings is not only OK—I encourage it!  In fact, if someone begins crying, I physically block the door so they can’t run to the restroom. Remember, today is the first day of the rest of your career!

Please…no more…this is painful.  This can’t be the best way to find the right business partner.  Maybe I need a new management consultant.

Bob London is President of London, Ink, a full-service marketing and communications consulting firm in the Washington, DC area.  He serves as a Virtual VP of Marketing for businesses that need an injection of senior-level marketing and communications strategy, planning and execution.  Learn more at www.londonink.com.

Today’s Groupon: 50% off of 2012 Penn State Tuition

Today’s Groupon: 50% off of 2012 Penn State Tuition

Extreme Makeover: Corporate Culture Edition (Originally appeared in Nov. issue of SmartCEO DC Magazine)

To: All Employees:

From: The Compliance Team

Subject: New Ethics and Compliance Policy

It is critical that we strive to build a corporate culture that is characterized by good, goodness, wellness, honesty, respect, cleanliness, honor and nobility, as well as straight shooting, true blue-ness, square dealing and other nouns.

Therefore, effective immediately, we are implementing a new ethics, conduct and compliance policy across all departments. This new policy was carefully crafted by our management team and board of directors–with input from a group of incarcerated former CEOs. (This is similar to hiring a former computer hacker to help you secure your corporate network.)

Because the new ethics, conduct and compliance policy is extremely clear and needs no further explanations, there are no accompanying FAQs, and there will be no all hands meeting to discuss it. The following are some key excerpts. (Note: The full text has been posted on the company intranet that we decommissioned last May.)

  • SALES TECHNIQUES: When attempting to sell our product to foreign governments, the amount of any bribe you pay may not exceed the value of the contract you are trying to win.
  • PROCUREMENT GUIDELINES: You must go through our formal RFP process to solicit bids from at least three vendors on any new initiative over $1 million. However, no single vendor may actually write more than 95% of the RFP.
  • TRUTH IN MARKETING: No more than three claims you know to be false or misleading should appear in any given press release.
  • TRAVEL EXPENSES: When submitting travel expense reports, you will not be reimbursed for more than three in-flight cocktails per every hour of flight time.
  • WORKPLACE SAFETY: Every effort shall be made to achieve 100% employee safety in all departments and buildings, except our heavy manufacturing facility where we can’t guarantee anything. In that building we are aiming for at least 10 consecutive days without an incident.
  • EMPLOYEE RELATIONS: At least 10% of the words in an annual written employee review must be different from the prior year’s review. In addition, all reviews must be completed within six months following an employee’s departure.
  • UNION ACTIVITIES: It is forbidden to prevent any union-related activities or otherwise harass or intimidate our union employees. (On a related note, the rumors you may have heard that it was the union people that dinged your car in the parking lot some time in the last year are totally baseless.)
  • ENVIRONMENT: You will be pleased to hear that we have disposed of all of our recycling bins and plastic trash containers at an ecologically friendly recycling center that maintains a “zero landfill” policy.
  • WHISTLEBLOWERS: Whistleblowers may report suspected wrongdoing at any time. However the use of whistles is not permitted within 500 yards of our corporate campus.
  • FINANCIAL REPORTING: Our high volume shredders are the most important weapons in our compliance arsenal. Employees in the finance and accounting department must oil, clean and test these machines at least four (4) days prior to the release of each quarterly earnings statement.
  • SOCIAL MEDIA IN THE WORKPLACE: All employees are free to use social media at work. However, prior to doing so, you must disconnect your keyboard, mouse and monitor.

We want you to know about several other important steps we have taken to demonstrate our corporate commitment to ethical and legal behavior.

First, to encourage compliance by all employees, we have set up an employee hotline that is fully staffed “1 x 1“ (1 hour a day, 1 day per week), by which any employee can report suspected violations of the policy. All submissions to the hotline will be stored in a secure, climate-controlled shed in a lawless, war-torn country.

Lastly, to ensure you fully understand our new ethics, conduct and compliance policy, there will be an online test administered at 5 pm today. (Due to the late notice, we have pre-populated all answer fields with the correct answers, so all you have to do is enter your name and click “SUBMIT.”)

Thank you for your time.

The Compliance Team

 

Bob London is President of London, Ink, a full-service marketing and communications consulting firm in the Washington, DC area.  He serves as a Virtual VP of Marketing for businesses that need an injection of senior-level marketing and communications strategy, planning and execution.  Learn more at www.londonink.com.

A fat book with a yellow cover just landed in my driveway.

Hi, everyone.

Does anyone know why a fat (1000 pages) book with a yellow cover and yellow pages inside lands on my driveway every year?  The book contains a messy agglomeration of lists and ads that don’t really tell me anything.  And it looks awfully expensive to produce.  Why does this book with the yellow cover and yellow pages keep coming? What purpose does it serve?

Thanks!

Bob

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